At Lyka Terrace Gardening, we are dedicated to delivering complete customer satisfaction through our premium gardening services and products. Please review our refund policy below for transparency and clarity.

Eligibility for Refunds

Refunds are applicable only under the following conditions:

• The service provided did not meet the agreed standards or specifications.

• A valid complaint is submitted within 7 days from the date of service.

Non-Refundable Cases

Refunds will not be issued under the following circumstances:

• Dissatisfaction based on personal preferences or subjective opinions.

• Failure to follow the aftercare instructions provided by our professionals.

• Appointment cancellations made outside of our cancellation policy guidelines.

Partial Refunds

In certain situations, a partial refund may be considered depending on the nature of the issue and specific circumstances. Such decisions will be made at the sole discretion of Lyka Terrace Gardening.

Refund Request Process

To request a refund:

1. Email us at lykaterracegardening@gmail.com with your appointment details and reason for the request.

2. Include any relevant proof, such as photographs or written descriptions of the issue.

Refund Approval & Processing

• Approved refunds will be processed within 14 business days of confirmation.

• Refunds will be issued to the original payment method used at the time of booking.

Customer Support

For any questions or clarifications, please reach out to us at lykaterracegardening@gmail.com or visit our website www.lykaterracegardening.com